For those readers calling us "whiners" for voicing our Accurate reel concerns on public forums, please don't continue reading this thread to avoid being offended. History - I've had this 665 2speed for about 1 1/2 years. Brand new, I sent it back for poor lever drag ramp up. With strike set at 20lbs, ramp up drag started at 14lbs. Reel returned repaired. About 100 fish later, sent it back to repair the low speed function - it would continue to slip back into high gear. Accurate performed a full check and service maintenance at this time. Reel returned, first trip out caught maybe 20 fish and it worked great. 2nd trip, the clicker sounds like a wounded duck and sometimes there is no clicker. It's fully operational but I'll need to send it back when I get a chance (between offshore trips). I recently purchased a used 665N 2 speed - guess what - the drag ramp up starts at 12lbs when strike is 17lbs of drag. Reel works great and I love it, but I'll need to send it back to Accurate. I have no doubt Accurate will resolve my reel issues and provide excellent customer service.......at my expense. I've set aside a small budget to cover these "fixes" until such time as I've had enough and switch to another brand.