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Bill,
I'm not sure I know exactly what you are describing?
Do you mean that with the star loosened up all the way, your freespool lever is frozen?
Or do you mean that there is always some "drag" on the spool, ie: not totally free with the drag backed off?
The first could indicate some problem, the second would not.
Lore,
The "adjustment thread" is very long on these reels, so using the standards from your old reels doesn't necessarily apply.
Just going until it feels difficult is not enough, you do have to "push it" fairly hard, but only getting 15 pounds would indicate you didn't get up into the reels' capabilities.
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