I wanted to get a a few words out about
these guys. TJ, Tom, Rick, you guys are awesome!
I talked to TJ a few days ago about getting a new tip-top
for my OTI popper, which ended up having a chip in the ceramic.
Honestly, I don't know if I did it or I never noticed it when I got it.
Didn't matter. Tj offered to install/re-wrap the new tip, free, or just
replace the rod, no hassle. then he drove halfway to meet me in Plano!
You guys are gonna get rich off this, if for no other reason than your
exemplary customer service is the only thing that shadows your superior product.
Customer for life!
thanks a million!
-Brian Nesbit